Are you a former patient, or a family member of a patient, who was treated at Sunnybrook? Maybe you have some ideas to share that you think could benefit other patients in the future. If this sounds interesting to you, we encourage you to consider becoming a patient and family partner!
“We know that involving patients and families and listening to their feedback will help us provide the best possible care that is better informed, more responsive to needs, collaborative and more likely to achieve better outcomes,” says Laurie Legere, manager of engagement and health equity at Sunnybrook.
Patient and family partners volunteer their time in many different ways, including patient and family advisory councils, committees, working groups, or with a special project. We are also building our capacity to conduct online engagement that you can participate in from home.
To become a patient and family partner, simply visit sunnybrook.ca/partner and apply using the online form. If you are selected to move forward in the recruitment process, a staff member will contact you with more information.
“The materials we use to interview and onboard our patient and family partners were developed based on existing resources used by leading organizations, along with input from some of our existing patient and family partners and volunteer services,” says Brigette Hales, director of quality and patient safety at Sunnybrook.
Those materials include interview questions, the expression of interest form and the patient and family partner agreement.
If you would like to get involved in discussions to help us improve care and service for the 1.2 million patients we see each year, please consider applying to become a patient and family partner.