Question: If doctors can’t diagnose something as common as pneumonia, how are they going to do identify the really hard stuff?
Personal Health Navigator
Paul Taylor retired from his role as Sunnybrook’s Patient Navigation Advisor in 2020. From 2013 to 2020, he wrote a regular column in which he provided advice and answered questions from patients and their families. Follow Paul on Twitter @epaultaylor
Minimally-invasive heart-valve replacement a big advance, but not suitable for all patients
Question: I’ve heard about a minimally-invasive procedure called TAVI. How does it compare to heart surgery to replace the valve?
Why did it take the surgeon so long to inform me of my breast cancer diagnosis
Patient question: If it only took six days for the surgeon to diagnose my cancer, why did it take another 12 days after that for him to inform me?
The real reason for overcrowding in hospital emergency departments
Overcrowding in hospital emergency departments is not just an emergency department issue. It is a system issue. Find out how.
Is it safe to take Tylenol daily for arthritis pain?
Question: My doctor says I should take pain medication for arthritis, but I’ve read acetaminophens like Tylenol can damage my liver. What do I do?
Searching for options after a second shoulder surgery fails
Question: I've had two surgeries for the same shoulder cuff repair. I am still in so much pain, and I can't go through surgery again. What are my...
I’m in pain. Is there a way to fast-track my knee replacement surgery?
My knee is worn out and I am waiting for a replacement operation. I’ve been waiting months and my pain is getting worse. Can my surgery be fast...
Will a student operate on me rather than a “real” surgeon at a teaching hospital?
Question: Does a teaching hospital mean that a student will be operating on me instead of a "real" surgeon?
Why it can be difficult to interpret the mammograms of young women
Young females tend to have denser, less fatty, breasts than older women – and these differences can affect the way breasts look on a mammogram.
Explaining delirium: Why patients may become confused during recovery
Delirium and agitation is very common, especially for patients in a hospital’s Intensive Care Unit. Here's why.

