Personal Health Navigator

Paul Taylor retired from his role as Sunnybrook’s Patient Navigation Advisor in 2020. From 2013 to 2020, he wrote a regular column in which he provided advice and answered questions from patients and their families. Follow Paul on Twitter @epaultaylor

A Second Opinion or an Emergency?

The Question: I am in the Emergency Department and I’m very upset. I was in another Emergency Department the day before yesterday but they just sent...

Welcome to my blog

As a journalist, I would hear stories from patients struggling to navigate the health-care system. To some, it seemed a daunting task that came at a...